Shipping policy

Order processing

All orders are shipped from our Netherlands office using PostNL services. Please allow up to 3 working days for orders to be processed and shipped.

You will receive an order confirmation email after placing your order and a second email when your order has been dispatched. All tracked orders receive a tracking link by email.

Worldwide shipping

Standard international shipping is free for orders above €45. No tracking number is provided for standard international shipping. Estimated delivery is 3–21 working days from dispatch.

Tracked express international shipping costs €16.99. The tracking number is emailed upon dispatch. Estimated delivery is 3–16 working days from dispatch.

Netherlands shipping

Netherlands standard shipping is free and does not include a tracking number. Estimated delivery is 1–3 working days from dispatch.

Netherlands tracked express shipping costs €3.99. The tracking number is emailed upon dispatch and a signature is required on delivery. Estimated delivery is 1–2 working days from dispatch.

Orders outside the EU

Customs may delay orders outside the EU. Duties or customs taxes may be charged by your local government on delivery or billed afterwards. These charges are the customer’s responsibility and cannot be reimbursed or refunded by Daya Jewelry.

Delivery information

If you choose untracked shipping, we cannot provide a specific delivery date or tracking number.

Please enter a complete and correct delivery address when ordering. Daya Jewelry cannot be responsible for orders that go missing because incorrect delivery details were provided.

For help, contact hello@daya-jewelry.com.